At Catalina Appliance Service, we recognize the importance of your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and share information obtained through our website, particularly in relation to our call request form. By using our website or services, you agree to the terms outlined in this policy.

Information Collection: We collect personal information that you provide to us directly through our call request form, which may include your name, phone number, email address, and any other details you provide. This information is necessary to contact you regarding your service requests.

Usage of Information: The information you provide is used to respond to your inquiries, provide the services you request, and improve our services. By submitting your information, you expressly agree to be contacted via phone, email, or text by Catalina Appliance Service and our partners for service-related purposes.

Sharing of Information: We may share your information with our trusted partners who assist us in operating our website, conducting our business, or servicing you, subject to confidentiality agreements. Your information will not be sold, rented, or leased to third parties.

Non-Personal Data: Our website uses cookies and web beacons to collect non-personal browsing data. This information helps us improve user experience by understanding how visitors interact with our website. You can control the use of cookies through your browser settings.

Dispute Resolution: Users agree to waive their right to sue or take any legal action beyond direct negotiation for disputes related to our website or services. For any claims, the maximum compensation available to users is limited to $100. Each party involved in a dispute will bear their own legal fees and expenses.

Your Rights: You have the right to opt-out of any communications from us by contacting us at (213) 533-2676. We will respect your preferences and ensure your information is handled as per applicable laws.

Security: We implement reasonable security measures to protect the personal information we process. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Amendments: Catalina Appliance Service reserves the right to update this privacy policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices.

Consent: By using our website, you consent to our privacy policy and agree to its terms. If you do not agree with any term in this privacy policy, please do not use our website or services.